STAFF
TRAINING
The only thing worse than training employees and lose them is not train them and keep them.
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-Zig Ziglar
The staff is the heart of any restaurant. They are the ambassadors that represent your brand. A well trained staff is equal to higher check averages, better dining experiences, and higher gratuity for servers. It’s a win-win situation.
SUGGESTIVE
SELLING
Learn about service that sells! Our training course transforms order-takers into salespeople. We equip servers with the tools they need to suggestively sell. Tangible benefits of our training are 1) guests have a more enjoyable dining experience 2) sales improve with an increase in check averages 3) servers make more money. It’s a win-win situation.
BRAND AMBASSADORS
Customer Service is your restaurant’s imperceptible product, and your guests are consuming it whether you’ve made it a priority or not. Service is the primary reason a guest will choose to come back to your restaurant instead of going to the competition. Dining at your restaurant has to be more than just service; it must be a culinary experience. This training course helps servers and other front-of-house employees understand the importance of providing exceptional service and becoming ambassadors of your brand.
